Updated: Aug 23
Many Facebook and Instagram messenger users are seeing a banner at the top of their screen saying
Some Features Not Available
This is to respect new rules for messaging services in Europe. We’re working to bring them back.
The main question on everyone's mind is, what features are missing, and why?
It is part of a drive for Facebook (who own Instagram) to comply with new privacy rules in Europe and the European area. It is currently affecting:
Europe pages in all chats
Pages with admins in Europe in all chats
Any chats with people in Europe
Impacted countries: All of the 30 European Economic Area (EEA) countries, which includes:
All 27 European Union member states
The current changes mean the following services are impacted:
Audio, video and document integration, meaning nothing but text can be sent, no christmas gifs for a while!
Buttons (desktop version only, it is still possible on the mobile versions)
Galleries (desktop version only, it is still possible on the mobile versions)
Handover protocol (One time Notification API)
Other graphic elements
Facebook have said they are looking into restoring these features, but for now, you might have to cut back on the festive gifs and voice notes!